Frequently Asked Questions

We get asked these questions a lot. Here are some of our best answers.

Why Alpaca?

Alpaca fiber is amongst the warmest, lightest, moisture-wicking fabrics, providing superior comfort for the wearer. Similarly, the wood fibre insulation and mechanical ventilation in our rooms provide maximum comfort throughout the year. (But don't worry, no Alpacas are harmed in the making of our rooms).

How long will it take to build my garden room?

A 'standard size' (4mx 3m) garden room will usually take between 5-6 weeks. Larger/bespoke rooms can take longer depending on the number of features and/or complexitiy of design.

Will I need planning permission?

9 times out of 10 you won’t require planning permission as garden rooms come under Permitted Development rules. Planning permission is usually only required if you are going to use the room as a permanent living space.

Do you provide any guarantees?

For total peace of mind our garden rooms are covered by a 10 year structural guarantee*. This covers design and manufacturing faults, material failure, corrosion and rot for a period of 10 years from the date of installation. We also pass on all manufacturers' guarantees.
(*Subject to normal use over the period).

Why do you install wood fibre insulation instead of PIR?

In contrast to “traditional” building insulation such as PIR or rockwool, wood fibre offers a number of unique benefits, including:

- Year-round comfort (esp in summer)
- Improved sound insulation
- Carbon negative footprint
- Biodegradable at the end of the buildings life

What does MVHR stand for?

Mechanical Ventilation with Heat Recovery. This is a vital component of all Passive House buildings. Like leaving a window open but without losing the heat, these units replace stale air from inside with fresh, filtered air from outside. The heat recovery part refers to the transfer of heat from the stale air (via a ceramic heat sink) to the fresh air coming in, maintaining up to 90% of the heat in the room.

Can you install a living, Sedum roof?

A Sedum or 'living' roof has a number of benefits for you and the environment. On request we can install a living roof, further reducing the carbon footprint of your garden room and providing a natural, low maintenance finish to your roof. Cost for this is on spec depending on the size of the roof.

Your prices seem high compared to some garden room suppliers I’ve looked at.

Our low energy building system means our rooms are built to a different set of standards than most garden rooms. This has a direct impact on your well-being, the day-to-day comfort inside the room, and the lifetime of the building itself.

Can't find an answer to your question?

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